Refund & Cancellation Policy

Effective Date: June 1st,2025

At The Interview Guys, we stand behind the value of our services. If you’re not satisfied with your experience, we offer a Double Your Money Back Guarantee on our monthly membership plan.

1. Membership Plans
We offer two types of membership subscriptions:
Monthly Plan: Renews every 30 days.
Annual Plan: Renews every 12 months.
Subscriptions automatically renew unless canceled prior to the renewal date.

2. Double Your Money Back Guarantee (Monthly Plan Only)
We are confident in the effectiveness of our tools and resources. If you’re not satisfied with your monthly membership within the first 30 days, we will refund double your subscription fee.
Eligibility Criteria:
Applies exclusively to the Monthly Plan.
Valid for first-time subscribers only.
Refund request must be made within 30 days of the initial purchase date.
Limited to one refund per customer.
The guarantee is not applicable to renewals or subsequent subscriptions.Time
To request a refund under this guarantee, please contact us at [Insert Support Email] with your account details and reason for dissatisfaction. We aim to process all refund requests within 3 business days.

3. Standard Refund Policy (Annual Plan)
For the Annual Plan, we offer a 7-day satisfaction guarantee.
Eligibility Criteria:
Refund request must be made within 7 days of the initial purchase date.
Applies to first-time subscribers only.
Limited to one refund per customer.
Refunds are not provided for renewals, partial use of the membership, or failure to cancel before the renewal date.

4. Cancellation Policy
You can cancel your membership at any time through your account dashboard.
Cancellation will take effect at the end of your current billing period.
Access to premium features will continue until the end of the billing cycle.
No refunds are issued for cancellations outside the specified guarantee periods.

5. Exceptional Circumstances
If you encounter technical issues, billing errors, or other extenuating circumstances, please reach out to our support team at [Insert Support Email]. We evaluate such cases individually to ensure fair resolution.

6. Chargebacks
Initiating a chargeback without first contacting our support team may result in account suspension and forfeiture of refund eligibility. We encourage you to reach out to us directly to resolve any issues.

7. Contact
If you have questions about this guarantee, contact us at:
The Interview Guys Ltd.
4656 Vanalden Ave, Tarzana, CA 91356
support@theinterviewguys.com